Our integrations
Vizalia plugs straight into your customer service stack to enrich every interaction with the power of video.
Contact usZendesk
Give your customers video assistance straight from Zendesk, without switching interfaces or disrupting your teams.
- Cut resolution times by moving straight to video
- No new window to open: video fits into your workflow
- A quality customer experience, with no trips
- Tickets automatically linked to the customer record with full history
Aircall
Enrich your Aircall calls with advanced video features that improve interaction quality and the customer experience.
- Add video to your calls for more visual, more human conversations
- Guide your customers better with the pointer and annotations
- Capture images or share your screen live
- Send documents and captures directly to customers
Salesforce
Launch video assistance sessions directly from Salesforce Service Cloud. Your agents stay in their CRM environment while benefiting from the power of visual diagnosis.
- Start a video call from any Salesforce record in one click
- Reports and captures automatically attached to the customer case
- Compatible with Service Cloud, Field Service and Experience Cloud
- Real-time data sync with your CRM
Add the power of video to your existing stack without changing your habits.
Unchanged workflow
Your agents stay in the interface they already use. Zero extra training.
Up and running in minutes
Quick installation from the official marketplaces of your existing stack.
Stronger security
Data travels securely, GDPR compliant and hosted in France.
Higher productivity
Solve problems faster with built-in visual diagnosis.
Not seeing yours listed? We regularly build new integrations. Contact us to discuss your needs and we will look at integrating with your ecosystem.
Ready to enrich your customer relationships?
Bring Vizalia video into your existing stack and solve your customers' problems on the very first call.
Contact us →