Remote visual assistance for home healthcare

Home healthcare: guide patients and carers in real time.

The patient or carer gets a link by text. Your team sees the medical device and guides its use step by step, with no app to install.

Home healthcare providers, hospital-at-home, practices

The challenge

What the phone alone can't solve

Visits for a simple setting

CPAP, oxygen concentrators, infusions: many visits are about simple adjustments.

Fragile adherence

Without visual guidance, patients misuse their device. The phone isn't enough.

Long delays

Hours, sometimes days, pass between the call and the technician's arrival.

Vizalia

The carer remotely, in real time

One link, one tap: you see the device and the patient follows your guidance.

Visual guidance
“Turn this dial to the green mark”: you point right on the image.
Report
Photograph the setup and keep a record of the call.
HDS-certified hosting
TLS encryption in transit and AES-256 at rest, servers located in France.

How it works

The patient calls

“My device is showing an error.”

Link sent

The patient opens the text and connects quickly.

Guided support

You see the device and guide through to resolution.

The measurement is performed by Saphere, by e-sensia, a class IIa medical device (CE 2460) for diagnostic support, under the supervision of a healthcare professional. Heart rate ± 5 bpm, respiratory rate ± 4 /min (instructions for use v21, 2025). Adults aged 18 to 80, in teleconsultation and home monitoring. Do not use in life-threatening emergencies. Read the instructions for use carefully. Vizalia integrates Saphere and is not itself a medical device.

LEGAL CERTAINTY

Every remote visit, certified by a bailiff

A remote follow-up visit must be provable. With Vizalia, the time-stamped, geotagged photos, the time-stamped call history and the patient's signature are certified and kept by a bailiff. You keep proof of every visit, without travel.

See how it works →