Your AI agent learns to use Vizalia.
Vizalia adds a visual layer to your voice agents. The AI sees what the customer shows, pushes the right visual at the right moment, and lets the voice agent decide without guessing. It gives it eyes.
Voice agents alone cap at 15%.
With visuals, they hit 70%.
Today, a voice agent resolves 15% of calls on average. Not because it isn't smart, but because customers don't have the right words to describe their problem and because the agent prefers to invent an answer rather than say "I don't know". The result: it kills NPS.
By giving eyes to the voice agent, we flip the mechanic. It no longer guesses: it sees. It no longer speaks blindly: it shows. Resolution rises from 15% to 70%, without sacrificing NPS.
How it works
One SMS link, one click, and the voice agent sees what the customer sees. No app to install, no account to create.
Full stack Vizalia, or MCP plugin.
No voice agent yet? We provide both voice AND visual agents. Already have one? We teach it to see via our MCP server. Your existing training materials are enough to train it.
Vizalia delivers the voice + visual agent, ready to answer 24/7 on overflow and off hours. Humans take over whenever needed.
Your voice agent (Twilio, Vapi, Retell, in house...) connects to Vizalia via MCP. It gains eyes, keeps its voice.
Your internal training materials become the knowledge base of the visual agent.
Open source models, French hosting, on-premise if you want it.
We know AI inside a large group's contact centre doesn't ship without strong guarantees. Vizalia runs on our sovereign servers, or is installed directly on your premises. The models are French open source: no subcontracting to a US giant, no data leaks, no dependency.
Deployment on your servers. Your data never leaves your IT perimeter.
French alternatives. No dependency on a single vendor.
No customer data feeds the models. Ephemeral sessions by default.
Full logs, SOC exports, SIEM integration available.
Security, our first reflex.
We work with insurers, banks, energy providers. Vizalia is ISO 27001 certified and referenced at Crédit Agricole and EDF. The confidentiality of every call is not an option, it's the starting point.
Visual AI shows, it doesn't replace the voice agent. Intelligence serves sight, not the other way around.
Book a meeting