Water damage: the assessment in 3D, from the very first call.
During the visual call, your policyholder films the room with their phone, with nothing to install. Your claims handler watches the room build in 3D, measures the damaged area in one click, and everything goes to the claim file.
Insurers, mutual insurers, brokers, claims handlers, loss adjusters and repair companies
The challenge
What the phone alone can't solve
Photos without scale
A photo shows the stain, not its size. Without a reliable measurement, you can't price a surface.
A site visit just to look
When in doubt, someone is sent on site to see and measure, even for a low-value claim.
Claims that stall
There's always an angle or a photo missing: back-and-forth with the policyholder, re-keying, and a customer left waiting.
Vizalia
3D Space for claims: the policyholder's room, measured during the call
One simple link, no app: the policyholder films, and the room is rebuilt in 3D on your claims handler's screen.
Guided capture
Filmed areas turn green, so the policyholder instantly sees what is left to film.
One-click measurements
Stain, run-off, wall, ceiling: the claims handler measures in 3D, with scale checked to ± 2%.
Everything in the file, no re-keying
3D space, measurements, time-stamped and geotagged photos, PDF report and call timeline, available via API.
How it works
The policyholder calls
“There's a stain on my kitchen ceiling.”
They film the room
They open the link and film: the room builds in 3D, live.
Measured and documented
The claims handler measures the damaged area. The claim is documented from the very first call.
3D Space for claims in action (video in French)
Use cases
Water damage
Stains, run-off, wall coverings: the area is measured at first notice of loss.
Low-value claims
Price simple claims without sending a loss adjuster.
Preparing the inspection
When a visit is still needed, the adjuster arrives with a complete file.
Repair quotes
Repair companies quote from measurements, not estimates.
Let's see what your teams could see.
Tell us about your calls: we'll show you Vizalia in your context.
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