Tribune de Genève: Video Calling Revolutionizes Emergency Response
"Vizalia" shares live footage with dispatchers. Geneva leads Switzerland: 20% of cases handled via video, with 7% more life threatening emergencies detected.

In a context where technology is increasingly supporting emergency services, the use of video in emergency calls has evolved considerably.
Geneva is leading this revolution in Switzerland, introducing innovative practices. Emergency services have adapted to this innovation, using video in 20% of cases, enabling the detection of more than 7% additional life threatening emergencies.
This tool played a crucial role during a home birth, where the partner was guided by the emergency dispatch center through video.
This new approach, combining technology and emergency care, is revolutionizing the way rescue services are managed in Geneva, demonstrating a significant step toward more modern and effective practices.



