Inverters, panels, batteries: manage your installations as if you were there.
In solar, every avoided trip counts. The customer opens a link received by text and you see their inverter, electrical panel or roof from the office.
Solar installers, solar maintenance firms, inverter manufacturers
The challenge
What the phone alone can't solve
Scattered sites
Installations are spread over a wide area: every visit ties up a technician for half a day.
“My panels stopped producing”
Over the phone, you can't tell whether it's a breaker, an inverter error or a monitoring issue.
Quotes that need a visit
Roof orientation, roofing, electrical panel: all need checking before quoting.
Vizalia
See the installation without hitting the road
No app to install: one link, and the customer's phone shows the inverter, panel or roof.
Inverter reading
You see the display and lights and identify the error code.
Step-by-step guidance
Resetting a breaker, restarting, checking cables: you show the move.
Remote quoting
Photograph the roof and panel to prepare an accurate quote.
How it works
The customer calls
“My inverter is showing an alert.”
One text, one tap
The customer opens the link and connects quickly.
Live diagnosis
You see the installation and decide whether a visit is needed.
Use cases
Inverter errors
Read the code and guide the restart.
Production drops
Check panels, shading and wiring.
Commissioning
Support monitoring setup.
Pre-visit survey
Roof and panel seen before quoting.
Case studies
Further reading
Remote after sales Service: How to Reduce Your Technician Dispatches by 80%
Vizalia in Your CSR Strategy: Reducing Your Carbon Footprint, Limiting Field Trips, and Improving Quality of Work Life
Remote measurement: taking dimensions without sending a technician on site
Let's see what your teams could see.
Tell us about your calls: we'll show you Vizalia in your context.
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